II. INFORMATION WE COLLECT VIA OUR SITES
Information We Collect from Unregistered Visitors
You must register to access our full Services; however, you may be able to access certain limited areas of the Sites without disclosing any personally identifiable information. We will collect non-personally identifiable information, i.e. information that is not traced back to any individual and is not used on its own to identify an individual.
Even if you have not registered, LabPulse will collect such data including: the referring website, if applicable, the type of browser you use, the time and date that you accessed the Services, the pages you visited and viewed throughout our Sites, and what computers responded to a market research survey.
Information We Collect from Registered Users
Account Registration: You must register to access our full Services. When you register for the Services, you are asked to provide identifying information such as your name, email address, zip code and other professional information, e.g. profession and science application. Additional information may be requested, which may be required to access some Services. We may collect additional information about registered users from third party sources to assist us in providing the Services. For example, we may use such third party sources to verify and update registration information and confirm licensure status.
Information We Collect through Services We Offer
Market Research: Registered users of the Services may opt-in to receive offers to participate in market research studies offered by LabPulse. From time to time, registered users may also be invited to participate in a sponsored or unsponsored market research study through an email invitation, mail, on-site popup or some other means. In order to participate in any such survey, you will be required to agree to additional terms and conditions as part of the opt-in process.
Reporting Compensation and Tax Information: If you participate in a survey that pays compensation, LabPulse may have an obligation to report such payments. By participating in a market research survey, you are permitting us to disclose your earned compensation as appropriate to comply with all laws and other reporting requirements. In addition, IRS regulations prevent us from paying individuals in excess of $600 in any given tax year without valid tax information. If tax information is not provided within 12 months after completing a survey, compensation above $600 in any tax year is forfeited.
Additional Forms and Emails: We may also ask you to provide additional information after you register if you want to obtain additional services or information such as continuing education or continuing medical education, or to resolve complaints or concerns.
III. INFORMATION COLLECTED THROUGH TRACKING TECHNOLOGY
LabPulse collects information about your activity on the Sites using technologies such as cookies, including third-party cookies, web beacons and server log files.
LabPulse uses traffic analysis software on our servers to track user traffic patterns throughout the Services. LabPulse uses this data to break down overall usage statistics according to IP address, domain name, browser type, and MIME type by reading this information from the data automatically sent by the browser whenever a web page is requested. Additionally, solely in connection with your voluntary participation in a market research study or screening or medical education, your computer may (i) be tracked by digital fingerprinting or watermarking to help ensure unique responders to a survey, and (ii) accessed to assess browser compatibility and/or video cam utility.
A cookie is a small text file placed in your computer’s browser to store your preferences. A cookie can be accessed only by the server that originally created the cookie. A cookie cannot store or send back any information to us that you have not specifically and voluntarily provided while on a Site, or that is not among the information mentioned above that is contained in every user’s browser (e.g., domain name, browser type). Cookies do not contain personally identifiable information; however, once you choose to furnish a Site with personally identifiable information, this information may be linked to the data stored in the cookie.
LabPulse and our third party business partners may also use "web beacons" or clear .gifs, or similar technologies, which are small pieces of code placed on a web page, to monitor the behavior and collect data about the visitors viewing a web page. For example, web beacons may be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
We and our third-party business partners use the information automatically generated by cookies and web beacons, as well as other information that we or they have, to provide you with an optimal website experience.
IV. HOW WE USE INFORMATION WE COLLECT
We retain and use the information we collect about you as follows:
To provide our Services to you, to communicate with you about your use of our Services, to respond to your inquiries, and for other customer services purposes.
To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experience while using the Site or Services.
To understand how users access and use our Site and Services, both on an aggregated and individualized basis, in order to improve our Site and the Services and respond to desires and preferences.
To personalize content.
V. INFORMATION SHARING AND DISCLOSURES
Your email address will not be sold to a third party. You may opt out or unsubscribe at any time.
In addition to aggregate information, we may share some kinds of personally identifiable information with third parties as described below.
In participating with our market research studies, you have the option to provide us with information that you report about yourself through our surveys ("Self-Reported Information"). For example, you may provide us with information about your ethnicity, conditions, other health-related information related to the objective of the study.
Affiliated Companies: BioInformatics Inc and its affiliates including AuntMinnie.com, DrBicuspid.com, IBO, IMV, SDi, and LabPulse are part of the Science and Medicine Group of companies that provide Internet services for scientists, healthcare professionals, physicians and other specialists around the world (collectively, "Affiliates"). LabPulse may share your personal information with Affiliates, which may use your personal information to send you emails about services they provide, new programs and selected information from their sponsors as it relates to your specialty or area of practice.
Educational grant and free Online CE:
Your contact information will be supplied to the sponsor or promoter of free CE. The sponsor or promoter may choose to contact you.
VI. IMPORTANT INFORMATION ON CONSENT
Consent to the Use of Sensitive Information
Certain Services may request personal and sensitive information, such as information about your health and self-reported information such as racial, or ethnic origin. We will not use your sensitive information without your consent unless: (i) the information has been anonymized or aggregated so that you cannot reasonably be identified as an individual; or (ii) a legal obligation requires us to use it in some way (e.g. a court order requires us to disclose the information).
Consent to the Transfer of your Personal Information
o By using the Sites, you consent to the storing and processing of your personal information, including sensitive information (if applicable), in the USA and countries outside of the country you live in. We use a range of measures to safeguard information but these countries may have laws that are different from those of your country of residence. You also consent to your personal information, including sensitive information (if applicable), being transferred in the event of a business transition such as a merger, acquisition by another company, or other transaction or proceeding. In such a case, your information would be used as set out in any pre-existing Privacy Statement.
o We will not disclose or sell your individual-level information (i.e., information about a single individual's information) to any third-party or to a third-party for research purposes without your explicit consent.
o We may share anonymized and aggregate information with third-parties; anonymized and aggregate information is any information that has been stripped of your name and contact information and aggregated with information of others or anonymized so that you cannot reasonably be identified as an individual.
Using information with your consent
Consent process for research
Your Self-Reported Information may be used for market research only if you have consented by checking the opt-in checkbox during your registration. If you’ve signified consent by checking this checkbox on the application page, LabPulse may use all Self-Reported Information for research purposes. When your Self-Reported Information is being used for market research purposes, it will not be linked to your personal identifiable information (Account Registration Information).
Withdrawing your Consent
You may withdraw your consent to participate in market research at any time by sending a request to the Privacy Administrator at firstname.lastname@example.org. LabPulse will not include your Self-Reported Information in new market research occurring after 30 days from the receipt of your request. Any market research involving your data that has already been performed prior to our receipt of your request will not be reversed, undone, or withdrawn. You may also discontinue your participation in market research by closing your account. If you withdraw your consent for market research your Self-Reported Information may still be used by us and shared with our third-party service providers to provide and improve our Services and shared as Aggregate Information that does not identify you as an individual.
VII. ACCOUNT MANAGEMENT
Accessing and Modifying your Account Information
If your Registration Information changes, you may access, correct or update most of it from your Account Settings page. You may also modify and delete certain parts of your information. You may be able to view your self-reported information entered into a survey, form, or feature from your account on the surveys page. Please note that you may not be able to delete certain user content that has been shared with others through the Service and that you may not be able to delete information that has been shared with third-parties, though we can work with you to prohibit your data from being shared with third-parties in the future. We will respond to your request to access within 30 days.
Upon request LabPulse will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information; or, for assistance on correcting or updating or receiving a copy of your data please contact us at email@example.com.
Account Closure and Erasure
If you no longer wish to participate in our Services or no longer wish to have your personal information be used, you may close your account by sending a request to the Privacy Team at firstname.lastname@example.org. When closing an account, we remove all Personal Information within your account (or profile) within thirty (30) days of our receipt of your request. Information and/or Self-Reported Information that you have previously provided and for which you have given consent to use cannot be removed from ongoing or completed studies that use the information. In addition, we retain limited Registration Information related to your order history (e.g., name, contact, and transaction data) as long as your account is active or as needed to provide you services, as well as for accounting, audit and compliance purposes.
Information Processing Preferences
If, at any point, you decide to change or limit the extent of processing of your personal information, you can contact our Privacy team; refer to Contact Information below for contact details. We will respond to your request to access within thirty (30) days.
Notification of Preference Changes
Upon modification or erasure of your personal data, we will communicate the changes with each recipient to whom your personal data have been disclosed. We will inform you about those recipients if requested.
You always have the option to review your personal information you’ve shared with us on your account profile page including past surveys, survey statuses, and compensation information. In addition, you may ask to receive a copy of this personal information; you may also request to have this data transmitted to another company. Please note, to protect the confidentiality of our users, we may verify your identify prior to transmitting this data.
Right to Object
As a user of our Services, you have the right to object at any time to the processing of your personal information and any direct marketing that you receive based on your personal data.
LabPulse engages with users who register on our Sites and elect for e-mail communication. For example, we may use your email address to send newsletters or discussion group updates, to send you notice of payments, to send you information about changes to our products and services, and to send notices and other disclosures as required by law.
We provide you the opportunity to exercise an opt-out choice if you do not want to receive other types of communication from us, such as emails or updates from us regarding new services and products offered or if you do not want us to share your personally identifiable information with third parties.
Users always have the opportunity to "opt–out" or change preferences via a link in the footer of all non–transactional email messages or by accessing the "My Account" page on the registered site. These options are made available in email messages delivered from our company. Alternatively, you may request to have your personal information modified or removed from our databases by sending a request via email at email@example.com.
Please note that you may not opt-out of receiving non-promotional messages regarding your account, such as technical notices, purchase confirmations, or Service-related emails.
VIII. IMPORTANT SECURITY INFORMATION
Security of Information
LabPulse takes information security seriously. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of information, LabPulse uses a range of physical, technical, and administrative measures to safeguard your Personal Information. In particular, all connections to and from our website and mobile application are encrypted using Secure Socket Layer (SSL) technology.
Please recognize that protecting your Personal Information is also your responsibility. We ask you to be responsible for safeguarding your password authentication information you use to access our Services. You should not disclose your authentication information to any third-party and should immediately notify LabPulse of any unauthorized use of your password. LabPulse cannot secure Personal Information that you release on your own or that you request us to release.
Your information collected through the Service may be stored and processed in the United States or any other country in which LabPulse or its subsidiaries, affiliates or service providers maintain facilities and, therefore, your information may be subject to the laws of those other jurisdictions which may be different from the laws of your country of residence.
LabPulse is committed to protecting the privacy of children as well as adults. Neither LabPulse nor any of its Services are designed for, intended to attract, or directed toward children under the age of 18.
We will retain your information for as long as your account is active or as needed to provide you with our services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at firstname.lastname@example.org. In addition, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
LabPulse may make chat rooms, forums, message boards and/or newsgroups available to you. You should bear in mind that any information disclosed in these areas is public information and may be disclosed to and used by third parties.
IX. PRIVACY SHIELD COMPLIANCE
BioInformatics Inc is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. BioInformatics Inc complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
BioInformatics Inc submits to being subject to the investigatory and enforcement powers of the FTC, the Department of Transportation, or any other U.S. authorized statutory body with regards to our self-certification and implementation of the Principles, and acknowledges the right of the EU or Swiss individual, under certain conditions, to invoke binding arbitration, at no cost to the individual, in filing a complaint disputing LabPulse's adherence to these practices.
Independent Dispute Resolution Mechanism
In compliance with the Privacy Shield Principles, BioInformatics Inc commits to resolve complaints about our collection or use of your personal information. Individuals in the European Union and Switzerland with inquiries or complaints regarding our Private Shield policy should first contact BioInformatics Inc, refer to our Contact Information section below.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.